Appointment Guidelines

Here's everything you need to know before your appointment to help make your visit smooth, quick, and stress-free.

Before We Arrive

  • Please be home during your appointment window (30 minutes before or after your scheduled time).

  • Have your pet leashed or safely contained before we arrive.

  • Please have your pet use the restroom beforehand if possible.

  • If your dog enjoys treats, a peanut butter lick mat can be a great distraction.

  • If your address has changed since booking, please let us know before your appointment.

During Your Appointment

  • We'll text an ETA when we're our on our way & text again when we arrive.

  • We do not knock or ring doorbells.

  • Appointments are typically completed in just 5–10 minutes per pet.

  • We work with one pet at a time.

  • Mobile appointments are performed outdoors on the front porch, driveway, garage, or another safe outdoor area.

Payment

  • Payment is collected after the appointment.

  • Mobile appointments accept debit card, credit card, or Tap to Pay (no cash payment.)

  • No prepayment or automatic billing.

Helpful Resources

Cancellations

• Full price applies for same day cancellations, no-shows, or unprepared clients

• Unconfirmed appointments will be canceled


Text us: (405) 433-7212

🧾 Click here to read our full Client Agreement